Knowledge of several generations of iPhones, Androids, and ability to learn and gently assist patrons in using Met e-tickets and the Clear and Excelsior passes.Strong interpersonal and communication skills.Very adaptable and demonstrates a willingness to quickly learn and implement new front of house procedures and technology, including updates to health and safety protocol, as necessary.Direct guests who cannot provide proof of full vaccination to the Help Desk.Assist guests in using Clear app, Excelsior health pass app, Met e-tickets and other technology.

Notify supervisory staff and/or security staff of any emergency situations immediately as they occur.Provide accurate event information, including directions within and outside of the Opera House.Exemplify guest excellence characteristics in all interactions with all guests and co-workers.Greet guests attending events at the Met.

In addition to greeting and general wayfinding, they will serve as the Met’s front line staff for vaccine screenings, assisting guests who may be having issues with the technology required. These new Guest Experience Representatives are the welcoming faces of the Metropolitan Opera and are the first to greet patrons at events and performances.

Metropolitan opera jobs